Cancellations

You can cancel your subscription at any time. Unless otherwise stated at checkout, cancellations take effect at the end of the current billing period and you will not be charged for the next period.

Refunds

Because our Services are delivered digitally and typically activated immediately, refunds are limited.

• Starter & Pro: Request a refund within 7 days of the initial charge if the product does not function as described.
• Renewals: Renewal charges are generally non-refundable once the billing period begins.
• Business plans: Refund terms may vary by written agreement.

How to Request a Refund

Email billing@irtb.io with your account email and the reason for the request. We may ask for basic details to diagnose issues.

Disputes & Chargebacks

If you have a billing issue, contact us first so we can resolve it quickly. Unnecessary chargebacks can delay access and resolution.

Contact

Billing: billing@irtb.io
Support: support@irtb.io
Business mailing address: Replace with your real mailbox address

Update these terms to match your actual billing behavior (trials, usage-based fees, onboarding fees, etc.) before submitting to Stripe.